Comms as a Service
Amiba empowers communications service providers in the SME market
Tens of thousands of businesses use Amiba software to connect mobile, dynamic teams with their customers, securely, anywhere, on any device and on any network. Collaboration works across voice, video, conferencing, on-line meetings and instant messaging in all sectors and in integrated contact centres. The Amiba cloud-based carrier-grade platform connects with leading CRM packages to optimise business performance and facilitate digital transformation.
Powerful, flexible Cloud Communications for SMEs
Smartphone apps
The Softphones applications are fully featured system phones with buddy status indication and with access to the company phone books and the complete range of system functions.
Android apps
Check out the Getting Started video at Training Videos under the Support tab.
Android app, available from the Google Play store below.
iPhone apps
Check out the Getting Started video at Training Videos under the Support tab above.
iPhone/iPad app available from the Apple app store below.
Windows PC softphone
Download Windows PC Softphone at Softphones, under the Products tab
Download the Installation guide for the Windows PC Softphone at Manuals and Software under the Support tab.
Easy to use
Intuitive interface across all devices: smart phone apps, web portal, desk-top phone and Windows PC soft phone.
Flexible and Scalable
Add or remove or reallocate users at any time, day or night. Apply different functionality as the needs of the organisation change. Bug fixes and software maintenance are carried out for you automatically and are covered by the monthly fee.
Save time and money
The cloud-based communications server can be established and configured rapidly. There’s no energy-consuming on-site box, thus avoiding capital expenditure. You pay only for the services you use each month.
Vision 360 white label platform for quotation, provisioning, billing and support
What business leaders say about Amiba Cloud
Customer Case Studies
“The versatility of the Amibacom solution means that once the contact tracing agents are trained up, they can now work from the peace, safety and isolation of their own house.”
Dr. Gerard Culley, Director IT Services, University College Cork, on the solution for the UCC/ HSE Covid 19 contact tracing centre
Cloud PBX
Complete communications package for the start-up and medium sized business, with full enterprise features and five nines reliability.
Video Collaboration
Leverage the ubiquitous in-company infrastructure of broadband and internet access using Chrome, Firefox or Opera browsers to the full, to enable video collaboration in a couple of clicks. Participants outside your company infrastructure can be included. There are no applications to install.
Contact Centre
Up to 200 agents, allocated among 50 skill sets, with queues with load balancing and overflow and an automated attendant for each queue, supervisor wall boards.
Smart phone apps
Complete system phone functionality is available on the Softphone applications, on smart phones and on PC desk-tops, that can be registered to the Amiba Cloud platform.
