The Unified Communications platform is the cornerstone of the Service Providers business.
By asking the following questions, you can ensure that your platform allows you compete profitably and is reliable and adaptable to changing market conditions.
1. How many other Service Providers in my territory compete with the same platform?
The profitability of your business may be enhanced by a unique offering for your customers.
2. Can I connect my own SIP trunk?
In an aggressive market, it pays to shop around for the most competitive minutes provider. Your customers will thank you for it.
3. Does the platform offer easy access to the complete set of enterprise features with an easy-to-deploy smart phone app?
An app that your customers actually use will radically increase customer satisfaction and reduce churn.
4. Is there an up-front licence fee?
The optimum financial arrangement is for the Service Provider to cover the marketing and customer acquisition costs while the platform provider covers the technical development costs.
5. Does the platform supplier own the code and employ the associated design engineers?
Scalability and on-going technical developments are key to continuous monthly recurring value enhancement for your customers.
6. Can the platform integrate to any CRM system and to leading desk-top phones?
Business process automation demands flexible interfaces.
Amiba Cloud puts the communications service provider in control. It’s an easy-to-use, flexible business phone system.